At Damara Day Spa Delta Regina your appointments are very important to our dedicated team of professionals. We hold your appointments just for you and ask that you would notify us at least 24 hours in advanced of any reschedule or cancellations. This way, our team will be able to adjust their schedules accordingly and we may be able to accommodate other clients on our waiting list. We do, of course, understand that unavoidable issues come up and will do our best to work with you in case of an emergency, etc. However, if last minute cancellations or ‘no shows’ become a habit, you will be charged a cancellation fee.
Once we receive online booking, we call customers to confirm right location, time & right service they wanted to book. Sometimes clients happen to book online at a different location and a wrong service by mistake. Online bookings are not confirmed & guaranteed unless we have confirmed through a call or text. New client coming for the first time, please be ready with your credit card information for our cancellation policy.
Products may be returned for a full refund within 14 days of purchase date and 30 days for online. Products that have been opened or used will not be refunded or exchanged. If you are indecisive of any product(s) you may request a sample (if available). Limited samples per person.
In order to secure appointments and to uphold our cancellation policy we require credit card information from all customers.
Merchant is not responsible for lost, misdirected, misplaced or stolen card. Not Redeemable for cash and is also not refundable. Must be presented at time of service. Gift cards are only redeemable at a location they were purchased. Address of the location is at the back of the card.